Shipping Policy
We are proud to offer free shipping worldwide! Please note that on average it takes us 1-2 business days to complete and ship your order. Please be assured that we will do our best to deliver your order in the shortest possible time! Once your order is shipped, the estimated delivery time is 5 to 10 business days, depending on your country or region and shipping location. Please note that any holidays, natural disasters or epidemics may affect delivery times.
For Pre-Order or Pre-Order items:
If your order includes pre-ordered or back-ordered items, we ship all in-stock items immediately and ship pre-ordered or back-ordered items as soon as they are in stock. So if you ordered multiple items in one order and only received some of them, don’t worry, you’ll receive the rest soon.
Track your order:
If you have provided a cell phone number, you will receive a confirmation email and/or text message containing a tracking ID and a link to track your package. To track your package, please visit our tracking page.
Address Error Disclaimer:
It is the buyer’s responsibility to ensure that the shipping address entered is correct. We do our best to speed up processing and shipping times, so there is always a small window of time to correct incorrect shipping addresses. If you believe you have provided an incorrect shipping address, please contact us immediately at [email protected].
Lost/Stolen Packages:
If your tracking information indicates that a package has been delivered to your address but you have not received it, please notify the appropriate carrier according to the information provided on our tracking page. If you have any questions about this, please contact our customer support team at [email protected].